We have selected the most common concerns among people who use the services of Box Global:
Most of the stores selling online in the United States, do not sent to Colombia, those that do, use high cost courier companies, decreasing the price benefit when buying directly in the USA.
In Box Global you will find security, service and very competitive rates.
Box Global gives you a physical address in the United States, so you can buy everything you want, at incredible prices, as if you were there. Also, you find many products that are not sold locally in Colombia, buying without borders and receiving at your home without paperwork or problems.
You can buy all the products you want in the United States, using the Shipping Address of your International Box at Box, at check out time.
But if you prefer that Boxbuy a product for you, you can use our purchasing agent service by completing your application here.
Once we receive your purchases in our Miami's warehouse, the estimated transit time to Colombia is about 3 to 5 business days.
Once your purchase arrives to Box, you will automatically receive an email, with the package information, so that you can provide us with the shipping instructions.
Yes, in BoxYou can consolidate your shipments by grouping or combining several packages, before they are shipped to Colombia.
This is an alternative that can benefit you, because you will avoid having to pay the minimum weight of the shipments before 10 pounds.
All money that we collect in a "non-attendance" way, meet the requirements established by the different franchises in the country. Likewise, Boxhas all international security standards for credit card payments through the Internet, using SSL encryption technology, so you can use this payment method with all calmness and trust.
Box email@example.com o llamando a nuestro PBX +(571) 744-9801.has a customer service team, willing to serve you everytime, via chat, via email writing to
If you send a communication, leave a message or fill up some of our application forms, by corporate policy, we must to answer in 24 hours as maximum time.
There are some types of claims that require the intervention of external partners, such as customs agents, insurance or airlines, so we ask you for a maximum of 30 days to deliver a satisfactory solution.
Si necesitas una explicación detallada sobre algún tema en especial, por favor comunícate con nuestra área de servicio (571) 744-9801 o al email firstname.lastname@example.org one of our agents will be glad to serve you.